Client Testimonials for Database Mart

I'm satisfied with this agent but there was no response since more than 3 hours and that's a huge problem

The response was timely, professional, and quickly resolved the issue!

Extremely satisfied with interaction and ability to help. will only know if problem is resolved in a few hours. Thanks.

Thank you for your help. I hope you can implement a mechanism for more urgent matters. This was midnight so its all good. thanks

Cody was highly competent, kind and helpful.. Such an amazing service for the clients!!!!

thanks for the heroic support rendered on today from Sherry and Johnathan I'm fully supported here at Databasemart! Thank you!

July is Perfect, Effiecient and Also Excellent Customer Care. Thank You for Assist me

Wade Z kept up with the case, even through our internal conversations. Thank you for not just closing the ticket. We are going to purchase a second SSL and attach to our other QA domain now. Thank you.

DatabaseMart team as always helped me alot with whatever problem I have with my vps. I am really grateful for it.

Hiker Assist Me. Very Efficient, the Best and Excellent Customer Support. Very Professional.

Good answers from support employee but bad service.I have to write to support I find out DNS records I should set for domain assignment.Guys, write this information directly in dashboard please)

Dear Support Database SmartYour server is great. We appreciate you. We give you 5. Very satisfied

Agent was absolutely wonderful, helped solved my issue in a quick, professional and kind manner. Helped me resolve my issue and gave tip on how to prevent said issue from happening again.

Penny war very friendly and helped me immediately. Great service - thank you!

as always tarick is 100% the best agent he always trys so so hard, and again today he trying his best to sort me out, this is why I will be long term customer

Tarick is extremely helpful and knowledgeable. Extremely happy with his support.

excellent support. i was really impressed with this interactions.

Excellent service, I will recommend your company to friends and family

The agent that attended the case was Hiker. Everything was fine.

I am amazed at how quickly I was helped despite how late in the day it was. Thank you.

this ticket was resolved very fast. Thanks for a great response on this.

I'm extremely satisfied as the technical problem faced was quicly solved, once presented to the support/dept. Ofcourse this elevate the confidence we already have in the DATABASEMART Company. I hope the continuity of the high level support/services.

I did not see options to indicate the trial period for Order Number: 3953275223

fixed the issue of SQL Server connecting via port to SMSS.Great work! Thanks a lot

Mario.Q he solved my problem so fast i really appreciate him :)

Thnx for agent to help me regain access to server as password problem

very prompt service by Jonathan .. helped right away and resolved 2 big issues, quite complicated (kernel / driver and login related).. very happy with the service!!

They all did a great job.It would be nice if there was way to indicate a serious problem that needs attention ASAP, so that trouble tick could bubble to the top of the queue.

your product is great even though an issue occurred but the agent has taken an immediate action to investigate and resolve the issue, i appreciate that

i was amazed with the service i received , the agent was very pleasant and fast, answered all of my questions.

this would be my initial rating...subject to receipt of full refund on my credit card. thank you!

Everything was perfect. Fast communication,great understanding and my problem was solved really fast. Thank you for the great service you provide.

Reply was incredibly fast with the solution, been with you for years, You provide fantastic service.

very fast response time to start chat and to address my request. Awesome!

He is a very knowledgeable person; he is patient and dedicated to helping others; keep up the excellent job, my friend

a massive thanks to Tarick for helping us get our setup as needed thanks

in opera browser chat online option giving error but it works on other browser, please fix it..... appreciate support team going beyond their job scope and their capability to help clients, thanks.

There isn't any way to convert between two services if they are paid for. It would be a great idea if that would be possible to change. Other than that great support!

Very nice guy patient and quickly solved the issue and explained me the reasons and gave advice.

Hiker new exactly what to do when i explained the problem i was having with my server. He's such a professional.**TwothumbsUp**

Database Mart are the best, there have relationship with their customers. Thanks Database Mart for the love and support am so much grateful.

Leo is Excellent and Best customer Support. Thank You so Very Much.

Quick response supports and gets the job done in no time. Thank you

Agent Queta was a fantastic person and provided all the details decently. Queta deserves to be appreciated for providing quality customer service. Queta seems an expert and hardworking person. Queta seems an asset to your organization. Inam Khan

He provided good service, and apparently understood my problem, certainly an excellent customer service. I am satisfied with the service

Hiker was very very helpful and got all the questions I asked answered , a credit to your company

Shahid website prevents me from entering my account, saying I use...vpn

Supported very well. Thank you so much for your great support. Have a good day!

Cathy was very helpful, she provided me with direct answers, not a rocket-science words.

Hannah me ayudó mucho, después de 3 días que ninguno me ayudó, ahora esperaré que me entreguen el servidor nuevo y como recomendación, dar solución a problemas presentados con el servicio en el menor tiempo posible, es muy frustrante esperar días sin respuesta

Have got my resolution in very few minutes. Great service by Mr Coody H.Thanks a lot to him

Thanks Cody For Your Great Help, I really appriciate with your work.

I just renewed my vps with ip 205.134.224.142 but I still can't access it.

Mario Q is The Excellent Customer Care and all My Issue Perfectly Solved.

It's great that LIVE Chat is available on a Sunday evening. I got my questions answered. Thanks!

Thank you for your quick attention.I was already pressured by the users.

Penny was prompt in diagnosing and finding a lasting solution for the issue I was experiencing.

Very enthusiastic, cheerful, fully and quickly supportive. Hope my request will be completed soon.

I got a wonderful support!!! Cathy is Amazing.I am glad also of the support service the company offers.

I managed to resolve the problem in a reasonable time, and the communication with the team was short, precise and sufficient to be able to work and understand the problem and the solution.Thank you so much. Best Regards.

Promoted Debian vps on home page. But does not offer debain with vps.

Good job Thank you for your support and patience.. you are simply the best

Hello. The server is not working, there is no possibility to renew the product. Your help is needed.

It was a pleasing communication. He knew what to ask and what to solve. To the point. Thank you

We just migrated our server to your new server location and we got locked out of our server because of too many login attempts.

Glad to have someone answer the support chat once gain. Appreciate the fix.

Very good communication and friendly, willing to work to resolve the issue.

Hiker is very helpful and fast in solving my access issue. Thank you Hiker

Very helpful and efficient in solving the problem. And offered useful info regarding the case and issue.

Thank you so much Hiker, for switching the server and all good we got our 300mbs internet speed.

Mason T. Very quick in response and issue was resolved quickly.

Thanks for all that helped me in this ticketI appreciate your concern, support and efforts in my SSL setup.Have a great day ahead

What great support you have ther e VPS-Mart. Wish I could move all our servers to VPS MArt soon. Some are binded and some need Sydney Australia based data server . Once again Thank you for awesome support. Ravi from BeyondeBiz

I chatted with Hannah, then with Queta.Both wonderful people.You may want to consider crypto payments. (Bitcoin or USDT). Neteller and Skrill are good options too

Helped me find the command du -h --max-depth=1 to clear my big unnecessary files

Extremely helpful!Got me hooked up with VPN on all my servers! Very kind and polite and nice support member 5 STARS ALL DAY!

Angelica was very fast and kept me calm that she is working on the case, thank you so much, 5/5

Super helpful and never stopped until issues was completely resolved.

Live chat didn't reply me at all. But prompt action taken on the ticket.

Great help and useful to my mission! Thank you for running a great company!

Leo is part of an invaluable team with a lot of dedication and absolute focus on solving my problems. I am very happy to have Leo

Yiding was very pleasant, easy to chat with thorough, and willing to help!

Issue is not solved by Cody was great and very eager to continue to help. I had to jump off though

Good treatment and attention, everything very fast, they are great.

Which server do you suggest to upgrade? We have more work of browsing than surfing

Sherry was very patient and helpful. It is always more difficult to convey information through a text chat. A phone call would be easier to explain the issue.

Alina is very helpful. Your network shooting down my SSH sessions on port 22 is less helpful. :-/

Alina was very helpful, Excellent communications and quick solution provider.

Alina was very attentive to my situation and was able to assist without hesitation to correct the issue.

I've never tried your services but the support is very good. Keep it up

Fast support, easy to understand, The services and the support lines are the best i have encounter in hosting services.

Hiker and Penny G solved my network issue immediately. I’m very impressed!

Product is excellent with great assistance every time when I run into problems, mostly created by me

Queta always highly understood my needs and following it up @best level

very professional and he got the issue right and fixed it asap. Thank jay

Support is very fast to reply and debuged the issue was from my firewall, with that resolved, remote desktop is working, thank you again for the fast reply.

you guys are amazing, but the price of your ssl is very high. Please, creat new SSL option with low prices.

You achieved efficiency! Let me see what speed is, something others on your team don’t have

I am very satisfied and I give the number 5 and again I apologize for being delayed a bit, Chum Pan, I am not fluent in English. I give this supporter whose name was Kathy the highest score, which is 5, and I thank Mrs. Kathy again.

I was impressed by the service I was provided. It was much quicker than I had anticipated.