Client Testimonials for Database Mart

Glad to have someone answer the support chat once gain. Appreciate the fix.

Excellent service, I will recommend your company to friends and family

Hello. The server is not working, there is no possibility to renew the product. Your help is needed.

as always tarick is 100% the best agent he always trys so so hard, and again today he trying his best to sort me out, this is why I will be long term customer

The agent that attended the case was Hiker. Everything was fine.

They all did a great job.It would be nice if there was way to indicate a serious problem that needs attention ASAP, so that trouble tick could bubble to the top of the queue.

Good answers from support employee but bad service.I have to write to support I find out DNS records I should set for domain assignment.Guys, write this information directly in dashboard please)

Thnx for agent to help me regain access to server as password problem

He provided good service, and apparently understood my problem, certainly an excellent customer service. I am satisfied with the service

Hiker is very helpful and fast in solving my access issue. Thank you Hiker

Super helpful and never stopped until issues was completely resolved.

I did not see options to indicate the trial period for Order Number: 3953275223

I chatted with Hannah, then with Queta.Both wonderful people.You may want to consider crypto payments. (Bitcoin or USDT). Neteller and Skrill are good options too

Extremely helpful!Got me hooked up with VPN on all my servers! Very kind and polite and nice support member 5 STARS ALL DAY!

Angelica was very fast and kept me calm that she is working on the case, thank you so much, 5/5

Fully satisfied . Thank you..... Yiding doing great job he/she solve my problem in few minutes. Great Service

Good job Thank you for your support and patience.. you are simply the best

this would be my initial rating...subject to receipt of full refund on my credit card. thank you!

Everything was perfect. Fast communication,great understanding and my problem was solved really fast. Thank you for the great service you provide.

Very good communication and friendly, willing to work to resolve the issue.

Issue is not solved by Cody was great and very eager to continue to help. I had to jump off though

Actually thank you very much, you did a quick job solving it, very grateful for your service

He is a very knowledgeable person; he is patient and dedicated to helping others; keep up the excellent job, my friend

Always quick and helpful. Highly recommend Database mart for their products and support services

What great support you have ther e VPS-Mart. Wish I could move all our servers to VPS MArt soon. Some are binded and some need Sydney Australia based data server . Once again Thank you for awesome support. Ravi from BeyondeBiz

Sherry was very patient and helpful. It is always more difficult to convey information through a text chat. A phone call would be easier to explain the issue.

Alina was very attentive to my situation and was able to assist without hesitation to correct the issue.

Mason T. Very quick in response and issue was resolved quickly.

Database Mart are the best, there have relationship with their customers. Thanks Database Mart for the love and support am so much grateful.

Supported very well. Thank you so much for your great support. Have a good day!

Hiker and Penny G solved my network issue immediately. I’m very impressed!

Quick response supports and gets the job done in no time. Thank you

Agent Queta was a fantastic person and provided all the details decently. Queta deserves to be appreciated for providing quality customer service. Queta seems an expert and hardworking person. Queta seems an asset to your organization. Inam Khan

Support is very fast to reply and debuged the issue was from my firewall, with that resolved, remote desktop is working, thank you again for the fast reply.

Shahid website prevents me from entering my account, saying I use...vpn

I am very satisfied and I give the number 5 and again I apologize for being delayed a bit, Chum Pan, I am not fluent in English. I give this supporter whose name was Kathy the highest score, which is 5, and I thank Mrs. Kathy again.

I was impressed by the service I was provided. It was much quicker than I had anticipated.

Thank you for your quick attention.I was already pressured by the users.

July is Perfect, Effiecient and Also Excellent Customer Care. Thank You for Assist me

thanks for the heroic support rendered on today from Sherry and Johnathan I'm fully supported here at Databasemart! Thank you!

Penny was prompt in diagnosing and finding a lasting solution for the issue I was experiencing.

Wade Z kept up with the case, even through our internal conversations. Thank you for not just closing the ticket. We are going to purchase a second SSL and attach to our other QA domain now. Thank you.

DatabaseMart team as always helped me alot with whatever problem I have with my vps. I am really grateful for it.

Alina was very helpful, Excellent communications and quick solution provider.

good support staff and good communcation skills and very helpful

Thank you so much Hiker, for switching the server and all good we got our 300mbs internet speed.

I am amazed at how quickly I was helped despite how late in the day it was. Thank you.

I would like to know about the vps service, how many whm does it have? how many cpanel does it have?

Thanks for all that helped me in this ticketI appreciate your concern, support and efforts in my SSL setup.Have a great day ahead

Which server do you suggest to upgrade? We have more work of browsing than surfing

Your online help support is very nice reply me as soon as I send sms and what solution thank you very much

Agent was absolutely wonderful, helped solved my issue in a quick, professional and kind manner. Helped me resolve my issue and gave tip on how to prevent said issue from happening again.

The agent went above and beyond their duties to help me resolve my problem, so I'm a very satisfied customer! Great work!

We just migrated our server to your new server location and we got locked out of our server because of too many login attempts.

It only took a couple of minutes for Jay to help me. I like the online help its quick and fast.

you guys are amazing, but the price of your ssl is very high. Please, creat new SSL option with low prices.

Leo is part of an invaluable team with a lot of dedication and absolute focus on solving my problems. I am very happy to have Leo

Good treatment and attention, everything very fast, they are great.

Penny war very friendly and helped me immediately. Great service - thank you!

It was a pleasing communication. He knew what to ask and what to solve. To the point. Thank you

You achieved efficiency! Let me see what speed is, something others on your team don’t have

Hiker attention was AWESOME. Place a link to the old system for login guys.

Helped me find the command du -h --max-depth=1 to clear my big unnecessary files

very prompt service by Jonathan .. helped right away and resolved 2 big issues, quite complicated (kernel / driver and login related).. very happy with the service!!

your product is great even though an issue occurred but the agent has taken an immediate action to investigate and resolve the issue, i appreciate that

Great help and useful to my mission! Thank you for running a great company!

Excellent service, with the problem he was the only agent who could really help me

Live chat didn't reply me at all. But prompt action taken on the ticket.

Yiding was very pleasant, easy to chat with thorough, and willing to help!

Reply was incredibly fast with the solution, been with you for years, You provide fantastic service.

Angelica Y. is a real hero. Please double her salary, you won’t be in loss @management team. Good day!

very fast response time to start chat and to address my request. Awesome!

a massive thanks to Tarick for helping us get our setup as needed thanks

in opera browser chat online option giving error but it works on other browser, please fix it..... appreciate support team going beyond their job scope and their capability to help clients, thanks.

There isn't any way to convert between two services if they are paid for. It would be a great idea if that would be possible to change. Other than that great support!

Very nice guy patient and quickly solved the issue and explained me the reasons and gave advice.

Hiker new exactly what to do when i explained the problem i was having with my server. He's such a professional.**TwothumbsUp**

The agent changed the default port to avoid future RDP connection problem. Good job. Thanks.

I didn't get to see the anwer to how long it takes to prepare the server after I pay?

Leo is Excellent and Best customer Support. Thank You so Very Much.

I just renewed my vps with ip 205.134.224.142 but I still can't access it.

Product is excellent with great assistance every time when I run into problems, mostly created by me

very professional and he got the issue right and fixed it asap. Thank jay

July was very kind, listened to me patiently and acted diligently to resolve the problem.

It's great that LIVE Chat is available on a Sunday evening. I got my questions answered. Thanks!

Hannah me ayudó mucho, después de 3 días que ninguno me ayudó, ahora esperaré que me entreguen el servidor nuevo y como recomendación, dar solución a problemas presentados con el servicio en el menor tiempo posible, es muy frustrante esperar días sin respuesta

I'm extremely satisfied as the technical problem faced was quicly solved, once presented to the support/dept. Ofcourse this elevate the confidence we already have in the DATABASEMART Company. I hope the continuity of the high level support/services.

Have got my resolution in very few minutes. Great service by Mr Coody H.Thanks a lot to him

Hiker Assist Me. Very Efficient, the Best and Excellent Customer Support. Very Professional.

Very helpful and efficient in solving the problem. And offered useful info regarding the case and issue.

this ticket was resolved very fast. Thanks for a great response on this.

Very enthusiastic, cheerful, fully and quickly supportive. Hope my request will be completed soon.

Promoted Debian vps on home page. But does not offer debain with vps.

Tarick is extremely helpful and knowledgeable. Extremely happy with his support.

excellent support. i was really impressed with this interactions.

Queta always highly understood my needs and following it up @best level

fixed the issue of SQL Server connecting via port to SMSS.Great work! Thanks a lot

very pleasant to work with, he is never in a rush, and very diligent. thank you very much.

i was amazed with the service i received , the agent was very pleasant and fast, answered all of my questions.

Alina is very helpful. Your network shooting down my SSH sessions on port 22 is less helpful. :-/